Staffing for results : a guide to working smarter

The PLA Results series has a new title that offers ways to measure performance and output to improve work processes and efficiency. With common public library tasks as the basis for discussion, the guide shows managers and staff how to define terms to measure work, assess performance, review and rea...

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Detalles Bibliográficos
Autor principal: Mayo, Diane
Formato: Libro
Lenguaje:Undetermined
Publicado: Chicago, IL American Library Association 2002
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