Operations and the management of change

Written in a straightforward, well structured style, this book provides management students with an understanding of, and a guide to, the complexities of managing operations and change effectively. The author incorporates his own experiences in this area from the real world, making the text suitable...

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Dades bibliogràfiques
Autor principal: Gilgeous, Vic
Format: Llibre
Idioma:Undetermined
Publicat: London Pitman 1997
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Descripció
Sumari:Written in a straightforward, well structured style, this book provides management students with an understanding of, and a guide to, the complexities of managing operations and change effectively. The author incorporates his own experiences in this area from the real world, making the text suitable for students, managers and trainers. He covers the harder technical initiatives of managing operations such as Total Quality Management, as well as the softer, people-oriented initiatives such as teams and empowerment.