Getting started in six sigma

Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who ar...

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Detalles Bibliográficos
Autor principal: Thomsett, Michael C.
Formato: Libro
Lenguaje:Undetermined
Publicado: New Jersey John Wiley & Sons 2005
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520 |a Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp 
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