Empathy

Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes," the reality of understanding others' motivations and emotions is more elusive. This book helps you to...

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Format: Livre
Langue:Undetermined
Publié: Boston Harvard Business Review Press 2017
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ