Total quality control

This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, produc...

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Autor principal: Feigenbaum, Armand V.
Format: Llibre
Idioma:Undetermined
Publicat: New York McGraw-Hill 1991
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