Be my guest : English for the hotel industry (Teacher's book)

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests? problems, writing short e-mails and lette...

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書目詳細資料
主要作者:	O'Hara, Francis
格式:	圖書
語言:	Undetermined
出版:	Cambridge, U.K. Cambridge University Press 2002
主題:	English language Textbooks for foreign speakers
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