Be my guest : English for the hotel industry (Teacher's book)

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests? problems, writing short e-mails and lette...

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Bibliographic Details
Main Author:	O'Hara, Francis
Format:	Book
Language:	Undetermined
Published:	Cambridge, U.K. Cambridge University Press 2002
Subjects:	English language Textbooks for foreign speakers
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