Putting customers first: Standards for serving the american poeple

Ítems similars

• The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /
  per: Thompson, Harvey
  Publicat: (2000)
• Customer service :
  per: Timm, Paul R.
  Publicat: (2005)
• Communicating with customers /
  per: Eunson, Baden.
  Publicat: (1995)
• Customer service excellence :
  per: Weingand, Darlene E.
  Publicat: (1997)
• Communicating With Customers