When it hits the fan : managing the nine crises of business

Former American Motors chairman Meyers, a visiting professor at the Carnegie-Mellon business school, and Holusha, Detroit bureau chief of the New York Times, outline fateful stages in a corporate business crisis: gradual failure (of product, management or market), denial and recrimination, anger and...

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Главный автор: Meyers, Gerald C.
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Опубликовано: Boston Houghton Mifflin 1986
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ