The effect of management commitment to service on employee service behaviors : The mediating role of job satisfaction /

Antzeko izenburuak

• The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
  nork: Gazzoli, Gabriel.
• Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
  nork: Kim, Wansoo.
• Teacher morale, job satisfaction and motivation /
  nork: Evans, Linda, 1945-
  Argitaratua: (1998)
• Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry : An empirical analysis /
  nork: Clemes, Michael D.
• The relationship between job satisfaction and organizational commiment : The case of faculty members /
  nork: Võ Văn Việt.