Consumer goals and the service encounter : Evaluating goal importance and the moderating effect of goal progress on satisfaction formation /
Gardado en:
| Autor Principal: | Noone, Breffni M. |
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| Outros autores: | Mattila, Anna S. |
| Formato: | Artigo |
| Idioma: | English |
| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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