Consumer goals and the service encounter : Evaluating goal importance and the moderating effect of goal progress on satisfaction formation /
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| Hlavní autor: | Noone, Breffni M. |
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| Další autoři: | Mattila, Anna S. |
| Médium: | Článek |
| Jazyk: | English |
| Témata: | |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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