Consumer goals and the service encounter : Evaluating goal importance and the moderating effect of goal progress on satisfaction formation /
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| 1. autor: | Noone, Breffni M. |
|---|---|
| Kolejni autorzy: | Mattila, Anna S. |
| Format: | Artykuł |
| Język: | English |
| Hasła przedmiotowe: | |
| Etykiety: |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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