Quản lý chất lượng

Giới thiệu những vấn đề cơ bản nhất của quản lý chất lượng trong các tổ chức như: Dẫn nhập; Tổng quan về chất lượng; Quản lý chất lượng; Quản lý chất lượng dịch vụ; Quản lý chất lượng toàn diện - TQM; Đánh giá chất lượng; Các...

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Bibliographic Details
Main Author:	Tạ, Thị Kiều An
Other Authors:	Ngô, Thị Ánh
Format:	Book
Language:	Undetermined
Published:	Tp. Hồ Chí Minh Thống kê 2010
Subjects:	Quản lý chất lượng
Online Access:	http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=20480
Tags:	Add Tag No Tags, Be the first to tag this record!

Institutions:	Trung tâm Học liệu Trường Đại học Thủ Dầu Một

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Quản lý chất lượng

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