Service Mining Framework and Application

Ebook from IG Library ; The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While s...

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Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Chang, Wei-Lun
Μορφή: Βιβλίο
Γλώσσα:Undetermined
Έκδοση: Business Expert Press 2014
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Διαθέσιμο Online:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38586
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