Service Mining Framework and Application
Ebook from IG Library ; The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While s...
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Business Expert Press
2014
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| Online-ссылка: | http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38586 |
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