The employee experience : how to attract talent, retain top performers, and drive results /
Guardat en:
| Autors principals: | , |
|---|---|
| Format: | Llibre |
| Idioma: | English |
| Publicat: |
Hoboken :
Wiley,
2017
|
| Matèries: | |
| Etiquetes: |
Afegir etiqueta
Sense etiquetes, Sigues el primer a etiquetar aquest registre!
|
| Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
|---|
Taula de continguts:
- Introduction
- Great expectations
- You're digging in the wrong place
- The expectation gap
- Ask your doctor about expectation alignment dysfunction
- An intentional framework
- Three contracts
- The brand contract
- The transactional contract
- The psychological contract
- Trust
- Moments of truth
- Magic
- Building the extraordinary.