The employee experience : how to attract talent, retain top performers, and drive results /

The employee experience : how to attract talent, retain top performers, and drive results /

Đã lưu trong:
Bibliografiske detaljer
Những tác giả chính: Maylett, Tracy (Tác giả), Wride, Matthew (Tác giả)
Format: Bog
Sprog:English
Udgivet: Hoboken : Wiley, 2017
Fag:
Corporate culture.
Employee motivation.
Employees > Attitudes.
Job enrichment.
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
Indholdsfortegnelse:
  • Introduction
  • Great expectations
  • You're digging in the wrong place
  • The expectation gap
  • Ask your doctor about expectation alignment dysfunction
  • An intentional framework
  • Three contracts
  • The brand contract
  • The transactional contract
  • The psychological contract
  • Trust
  • Moments of truth
  • Magic
  • Building the extraordinary.

Lignende værker