The employee experience : how to attract talent, retain top performers, and drive results /

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awduron: Maylett, Tracy (Awdur), Wride, Matthew (Awdur)
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Hoboken : Wiley, 2017
Pynciau:
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
Tabl Cynhwysion:
  • Introduction
  • Great expectations
  • You're digging in the wrong place
  • The expectation gap
  • Ask your doctor about expectation alignment dysfunction
  • An intentional framework
  • Three contracts
  • The brand contract
  • The transactional contract
  • The psychological contract
  • Trust
  • Moments of truth
  • Magic
  • Building the extraordinary.