Executive EQ emotional intelligence in leadership and organizations
In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savin...
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| Language: | Undetermined English |
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New York
Grosset/Putnam
1997
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| Institutions: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| Summary: | In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits. Many people are beginning to realize that simply being blessed with a high IQ does not guarantee a path to career success. Emotional Intelligence, or EQ, is equally, perhaps even more important. Knowing one's own emotions and controlling them, recognizing and understanding emotions in others and self-motivation are the key dimensions of EQ. This practical book aims to show you how to develop and apply EQ in your workplace. It includes an EQ map for self-assessment |
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| Physical Description: | xxxiv, 358 p. ill. 24 cm |
| ISBN: | 1587990997 9781587990991 |