Cẩm nang quản lý mối quan hệ khách hàng = The CRM handbook : A Business guide to customer relationship management

Eitemau Tebyg

•  Quản lý quan hệ khách hàng = Customer relationship management
  gan:  Nguyễn Văn Dung
  Cyhoeddwyd: (2010)
•  Customer relationship management : Concepts and technologies
  gan:  Buttle, Francis
  Cyhoeddwyd: (2015)
• Cẩm nang quản lý mối quan hệ khách hàng
  gan: Dyché, Jill
  Cyhoeddwyd: (2010)
• Principles of customer relationship management
  gan: Baran, Roger J.
  Cyhoeddwyd: (2008)
•  Electronic customer relationship management
  Cyhoeddwyd: (2006)