Services Marketing: Intergrating Customer Focus Across the Firm
Ebook; Seventh Edition; pages: 543
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| Auteurs principaux: | , , |
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| Format: | Livre |
| Langue: | English |
| Publié: |
McGraw Hall
2021
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| Sujets: | |
| Accès en ligne: | http://elib.vku.udn.vn/handle/123456789/1232 |
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| Thư viện lưu trữ: | Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng |
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oai:elib.vku.udn.vn:123456789-12322024-08-27T13:58:04Z Services Marketing: Intergrating Customer Focus Across the Firm Valarie A., Zeithaml Mary, Jo Bitner Dwayne D., Gremler Services Marketing Ebook; Seventh Edition; pages: 543 Part 1. Foundations for Services Marketing; Part 2. Focus on the Customer; Part 3. Understanding customer requirements; ... 2021-05-19T09:46:01Z 2021-05-19T09:46:01Z 2017 Book 978-0-07-811210-2 http://elib.vku.udn.vn/handle/123456789/1232 en application/pdf McGraw Hall |
| institution |
Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng |
| collection |
DSpace |
| language |
English |
| topic |
Services Marketing |
| spellingShingle |
Services Marketing Valarie A., Zeithaml Mary, Jo Bitner Dwayne D., Gremler Services Marketing: Intergrating Customer Focus Across the Firm |
| description |
Ebook; Seventh Edition; pages: 543 |
| format |
Book |
| author |
Valarie A., Zeithaml Mary, Jo Bitner Dwayne D., Gremler |
| author_facet |
Valarie A., Zeithaml Mary, Jo Bitner Dwayne D., Gremler |
| author_sort |
Valarie A., Zeithaml |
| title |
Services Marketing: Intergrating Customer Focus Across the Firm |
| title_short |
Services Marketing: Intergrating Customer Focus Across the Firm |
| title_full |
Services Marketing: Intergrating Customer Focus Across the Firm |
| title_fullStr |
Services Marketing: Intergrating Customer Focus Across the Firm |
| title_full_unstemmed |
Services Marketing: Intergrating Customer Focus Across the Firm |
| title_sort |
services marketing: intergrating customer focus across the firm |
| publisher |
McGraw Hall |
| publishDate |
2021 |
| url |
http://elib.vku.udn.vn/handle/123456789/1232 |
| _version_ |
1849204348588916736 |