Links among service quality, customer satisfaction and loyalty in Vietnam retail industry during the COVID-19 pandemic

Samankaltaisia teoksia

• Research on customer experience and customer loyalty in E-retailing
  Tekijä: Ngo, Thi Khue Thu, et al.
  Julkaistu: (2024)
• The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /
  Tekijä: Heesup Han, Kisang Ryu. #1
• Family restaurant brand personality and its impact on customer's emotion, satisfaction, brand loyalty /
  Tekijä: Lee, Yong Ki.
• The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
  Tekijä: Nguyen, Le Ngoc Tram, et al.
  Julkaistu: (2022)
• The loyalty link :
  Tekijä: McCarthy, Dennis G.
  Julkaistu: (1997)