Tìm hiểu một số mô hình đánh giá chất lượng dịch vụ thông tin-thư viện dựa trên quan điểm người sử dụng dịch vụ

Introducing the theory in service quality evaluation based on users' opinions. Based on the readers' opinions, generating and analyzing some library service quality evaluation models which have been applied in library service environments, such as: PSQM, SERVQUAL, SERVPERF, LibQUAL....

সম্পূর্ণ বিবরণ

সংরক্ষণ করুন:
গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক: Bùi, Thị Thanh Diệu
বিন্যাস: প্রবন্ধ
ভাষা:Vietnamese
প্রকাশিত: Cục Thông tin khoa học và công nghệ quốc gia 2023
অনলাইন ব্যবহার করুন:https://vjol.info.vn/index.php/VJIAD/article/view/24947
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/114847
ট্যাগগুলো: ট্যাগ যুক্ত করুন
কোনো ট্যাগ নেই, প্রথমজন হিসাবে ট্যাগ করুন!
Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt