The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector

Recently, together with the development of information technology, banks have found and put into use more and more channels to deal with their customers, and one of them is the provision of websites to satisfy customers’ need. That is the reason why customer satisfaction in e-banking services is an...

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Autori principali: Le, Van Huy, Pham, Dinh Tuyen
Natura: Articolo
Lingua:English
Pubblicazione: University of Economics Ho Chi Minh City 2023
Accesso online:http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=90783124-29d7-402b-a16a-4ebcd8a199d5
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115470
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