Business Process Management Systems: Strategy and Implementation

Business Process Management Systems: Strategy and Implementation discusses business management practices and the technology that enables them. It analyzes the history of process management practices and proposes that BPM practices are a synthesis of BPR (radical change) and TQM (continuous change) p...

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Detalles Bibliográficos
Autor Principal: Chang, James
Formato: Libro
Idioma:English
Publicado: CRC Press 2009
Acceso en liña:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1412
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