THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS

E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based...

Mô tả đầy đủ

Đã lưu trong:
Chi tiết về thư mục
Những tác giả chính: Hoang, Thi Thu Huong, Vu, Hoang Nam, Nguyen, Thi Khanh Chi
Định dạng: Bài viết
Ngôn ngữ:English
Được phát hành: Trường Đại học Đà Lạt 2024
Những chủ đề:
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/256877
https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116
Các nhãn: Thêm thẻ
Không có thẻ, Là người đầu tiên thẻ bản ghi này!
Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
Miêu tả
Tóm tắt:E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets.