THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS

E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based...

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Những tác giả chính: Hoang, Thi Thu Huong, Vu, Hoang Nam, Nguyen, Thi Khanh Chi
Định dạng: Bài viết
Ngôn ngữ:English
Được phát hành: Trường Đại học Đà Lạt 2024
Những chủ đề:
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/256877
https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116
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spelling oai:scholar.dlu.edu.vn:DLU123456789-2568772024-12-29T01:13:09Z THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS Hoang, Thi Thu Huong Vu, Hoang Nam Nguyen, Thi Khanh Chi Data security Intention to use e-wallets Security risks Security trust Social influence E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets. 2024-12-29T00:39:05Z 2024-12-29T00:39:05Z 2023 Article 0866-787X https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/256877 https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116 10.37569/DalatUniversity.13.4S.1116(2023) en Dalat University Journal of Science, Volume 13, Issue 4S; p.3-29 application/pdf Trường Đại học Đà Lạt
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Data security
Intention to use e-wallets
Security risks
Security trust
Social influence
spellingShingle Data security
Intention to use e-wallets
Security risks
Security trust
Social influence
Hoang, Thi Thu Huong
Vu, Hoang Nam
Nguyen, Thi Khanh Chi
THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
description E-wallets are used as a form of payment that brings many benefits to users. This article studies the impact of data security on consumer intentions to use e-wallets in the rapidly growing economy of Vietnam. The data consist of 236 observations from a survey of consumers in Vietnam. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed hypotheses. Research results show that security trust has the greatest impact on the intention to use e-wallets, followed by perceived privacy risk, social influence, and information sensitivity. The study also reveals the role of privacy policies and security concerns in consumer intentions to use e-wallets. Based on the research results, the study provides recommendations for consumers, e-wallet providers, and governmental agencies to increase awareness of and responsibility for information security among the consumers who use e-wallets.
format Article
author Hoang, Thi Thu Huong
Vu, Hoang Nam
Nguyen, Thi Khanh Chi
author_facet Hoang, Thi Thu Huong
Vu, Hoang Nam
Nguyen, Thi Khanh Chi
author_sort Hoang, Thi Thu Huong
title THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
title_short THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
title_full THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
title_fullStr THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
title_full_unstemmed THE IMPACT OF DATA SECURITY ON THE INTENTION OF VIETNAMESE CONSUMERS TO USE E-WALLETS
title_sort impact of data security on the intention of vietnamese consumers to use e-wallets
publisher Trường Đại học Đà Lạt
publishDate 2024
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/256877
https://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/1116
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