Tourism Management Analysis, Behaviour and Strategy
The chapters in TM examine how management is done in practice and provide nitty-gritty empirical reports on specific topics for each of the five general areas. While TM provides advances in tourism management theory (TMT), such advances are by-products of this book – the focus of TM is on the...
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Những tác giả chính: | , |
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Định dạng: | Sách |
Ngôn ngữ: | English |
Được phát hành: |
CABI
2014
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Những chủ đề: | |
Truy cập trực tuyến: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/36469 |
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Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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Tóm tắt: | The chapters in TM examine how management
is done in practice and provide
nitty-gritty empirical reports on specific topics
for each of the five general areas. While TM
provides advances in tourism management
theory (TMT), such advances are by-products
of this book – the focus of TM is on the prize of
increasing the reader’s wisdom and skills in
sense making, decision making and evaluating
tourism management actions.
Figure 1.1 shows the five general topics
and introduces the key issues for each topic.
Scanning and sense making of environments
and context always occur retrospectively and
implicitly, that is, attempts to explain what
activities are being done with what outcomes
occur automatically, implicitly in individuals’
minds and collectively in building a mental model
of how things get done. Tourism management
research on scanning and sense making
supports the view that crafting explicit formal
processes and doing research studies to describe
environments and what has happened helps
increase the quality of sense making in particular
and the intelligence of executives in general
(see Weick, 1995, for the seminal treatment on
sense making). Thus, the suggestion that follows
from such research needs explication:
highly effective tourism management practice
(TMP) includes creating formal scanning and
sense-making actions and measures that such
actions work to increase the quality of planning
and administering of executives. |
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