Tourism Management Analysis, Behaviour and Strategy

The chapters in TM examine how management is done in practice and provide nitty-gritty empirical reports on specific topics for each of the five general areas. While TM provides advances in tourism management theory (TMT), such advances are by-products of this book – the focus of TM is on the...

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Đã lưu trong:
Chi tiết về thư mục
Những tác giả chính: Woodside, Arch G, Martin, Drew
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: CABI 2014
Những chủ đề:
Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/36469
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Miêu tả
Tóm tắt:The chapters in TM examine how management is done in practice and provide nitty-gritty empirical reports on specific topics for each of the five general areas. While TM provides advances in tourism management theory (TMT), such advances are by-products of this book – the focus of TM is on the prize of increasing the reader’s wisdom and skills in sense making, decision making and evaluating tourism management actions. Figure 1.1 shows the five general topics and introduces the key issues for each topic. Scanning and sense making of environments and context always occur retrospectively and implicitly, that is, attempts to explain what activities are being done with what outcomes occur automatically, implicitly in individuals’ minds and collectively in building a mental model of how things get done. Tourism management research on scanning and sense making supports the view that crafting explicit formal processes and doing research studies to describe environments and what has happened helps increase the quality of sense making in particular and the intelligence of executives in general (see Weick, 1995, for the seminal treatment on sense making). Thus, the suggestion that follows from such research needs explication: highly effective tourism management practice (TMP) includes creating formal scanning and sense-making actions and measures that such actions work to increase the quality of planning and administering of executives.