Managing front office operations

"This ... textbook provides students with an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information...

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Autors principals: Kasavana, Michael L, Brooks, Richard M
Format: Llibre
Idioma:English
Publicat: American Hotel & Lodging Association, Educational Institute 2015
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Accés en línia:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/41236
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