Principles of hotel front office operations

This fully updated second edition has been revised to include recent developments in the industry and ends with a brand new case study that illustrates and reinforces what has been learnt. There is also a new chapter on yield management. The book includes a wide range of student activities and revie...

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Bibliografische gegevens
Hoofdauteur: Baker, Sue
Andere auteurs: Sue Baker; Pam Bradley; Jeremy Huyton
Taal:Undetermined
English
Gepubliceerd in: London,Melbourne Cassell,Hospitality Press 2000
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