Supervision in the hospitality industry : leading human resources

Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors--the people on whom success or failure of every hospitality enterp...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Walker, John R, Miller, Jack E
التنسيق: كتاب
اللغة:English
منشور في: J. Wiley 2015
الموضوعات:
الوصول للمادة أونلاين:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/55905
الوسوم: إضافة وسم
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Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
الوصف
الملخص:Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors--the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.