Supervision in the hospitality industry : leading human resources

Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors--the people on whom success or failure of every hospitality enterp...

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Autors principals: Walker, John R, Miller, Jack E
Format: Llibre
Idioma:English
Publicat: J. Wiley 2015
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Accés en línia:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/55905
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