Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels

This book takes an in-depth look at consumer behavior in the context of multichannel commerce and explores how the convergence of physical and electronic channels influences consumer decision-making in a multichannel environment. In this regard, it goes far beyond explaining choices between online a...

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Tác giả chính: Trenz, Manuel
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Springer 2015
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Truy cập trực tuyến:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59420
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Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt
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spelling oai:scholar.dlu.edu.vn:DLU123456789-594202023-11-11T06:39:29Z Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels Trenz, Manuel Retail trade Selling Marketing channels This book takes an in-depth look at consumer behavior in the context of multichannel commerce and explores how the convergence of physical and electronic channels influences consumer decision-making in a multichannel environment. In this regard, it goes far beyond explaining choices between online and offline sales channels, instead providing insights into how the interplay between different channel types is valued by different consumer types and for different products. The book extends previous conceptualizations of multichannel commerce to reflect and incorporate recent technological advances. The results provide valuable guidelines on how, why and when multichannel integration services can be exploited by classical retailers, helping them to compete with their purely online competitors on the internet. 2015-12-14T01:15:26Z 2015-12-14T01:15:26Z 2015 Book 978-3-319-16115-0 978-3-319-16114-3 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59420 en application/pdf Springer
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
topic Retail trade
Selling
Marketing channels
spellingShingle Retail trade
Selling
Marketing channels
Trenz, Manuel
Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
description This book takes an in-depth look at consumer behavior in the context of multichannel commerce and explores how the convergence of physical and electronic channels influences consumer decision-making in a multichannel environment. In this regard, it goes far beyond explaining choices between online and offline sales channels, instead providing insights into how the interplay between different channel types is valued by different consumer types and for different products. The book extends previous conceptualizations of multichannel commerce to reflect and incorporate recent technological advances. The results provide valuable guidelines on how, why and when multichannel integration services can be exploited by classical retailers, helping them to compete with their purely online competitors on the internet.
format Book
author Trenz, Manuel
author_facet Trenz, Manuel
author_sort Trenz, Manuel
title Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
title_short Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
title_full Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
title_fullStr Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
title_full_unstemmed Multichannel Commerce: A Consumer Perspective on the Integration of Physical and Electronic Channels
title_sort multichannel commerce: a consumer perspective on the integration of physical and electronic channels
publisher Springer
publishDate 2015
url https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59420
_version_ 1782536799459999744