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1

Customer service

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

2

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

3

Training workshop essentials : designing, developing, and delivering learning events that get results

由 Lucas, Robert W.
出版 2009

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

4

Customer service building successful skills for the twenty-first century

由 Lucas, Robert W
出版 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Thủ Dầu Một

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5

Creative learning : activities and games that really engage people

由 Lucas, Robert W.
出版 2007

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

6

Customer service : Building Successful Skills for the Twenty-First Century

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

7

Training workshop essentials : designing, developing, and delivering learning events that get results

由 Lucas, Robert W.
出版 2009

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

8

Customer service : Building Successful Skills for the Twenty-First Century

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

9

Customer service : building successful skills for the twenty-first century /

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

Table of contents
Contributor biographical information
Publisher description

10

Customer service : Building successful skills for the twenty-first century

由 Lucas, Robert W.
出版 2005

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

11

Training Workshop Essentials: Designing, Developing, and Delivering Learning Events that Get Results /

由 Lucas Robert W
出版 2009

Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng

12

Creative learning : activities and games that really engage people

由 Lucas, Robert W
出版 2007

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

13

Training workshop essentials : designing, developing, and delivering learning events that get results

由 Lucas, Robert W
出版 2009

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

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