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1

Customer service

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

2

People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

3

Training workshop essentials : designing, developing, and delivering learning events that get results

著者: Lucas, Robert W.
出版事項 2009

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

4

Customer service building successful skills for the twenty-first century

著者: Lucas, Robert W
出版事項 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Thủ Dầu Một

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5

Creative learning : activities and games that really engage people

著者: Lucas, Robert W.
出版事項 2007

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

6

Customer service : Building Successful Skills for the Twenty-First Century

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

7

Training workshop essentials : designing, developing, and delivering learning events that get results

著者: Lucas, Robert W.
出版事項 2009

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

8

Customer service : Building Successful Skills for the Twenty-First Century

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ

9

Customer service : building successful skills for the twenty-first century /

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

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10

Customer service : Building successful skills for the twenty-first century

著者: Lucas, Robert W.
出版事項 2005

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

11

Training Workshop Essentials: Designing, Developing, and Delivering Learning Events that Get Results /

著者: Lucas Robert W
出版事項 2009

Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng

12

Creative learning : activities and games that really engage people

著者: Lucas, Robert W
出版事項 2007

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

13

Training workshop essentials : designing, developing, and delivering learning events that get results

著者: Lucas, Robert W
出版事項 2009

Thư viện lưu trữ: Trung tâm Thư viện - Trường Đại học Công nghiệp TP. Hồ Chí Minh

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