|
|
|
|
| LEADER |
01080cam a22003251a 4500 |
| 001 |
000033420 |
| 003 |
9584 |
| 005 |
20151020000000.0 |
| 008 |
151016s2008 000 eng |
| 020 |
|
|
|a 9780071465441
|
| 041 |
|
|
|a eng
|
| 082 |
|
|
|a 420.30
|b YA-K
|
| 100 |
|
|
|a Yang, Kai
|
| 245 |
|
|
|a Voice of the Customer: Capture and Analysis
|c Dr. Kai Yang
|
| 260 |
|
|
|a McGraw Hill Companies Inc
|c 2008
|
| 300 |
|
|
|a 389p. : ill ; 25cm
|
| 650 |
|
|
|a Voice of the Customer: Capture and Analysis, Society, Customer
|
| 852 |
|
|
|b Chuyên đề
|c Tiếng Anh tham khảo 1
|
| OWN |
|
|
|a LNN
|
| AVA |
|
|
|a UDN50
|b LNN
|d 420.30 YA-K
|e available
|t Error 5001 Not defined in file expand_doc_bib_avail.
|f 2
|g 0
|h N
|i 0
|k 1
|
| 999 |
|
|
|a From the UDN01
|
| AVA |
|
|
|a UDN50
|b LNN
|d 420.30 YA-K
|e available
|t Error 5001 Not defined in file expand_doc_bib_avail.
|f 2
|g 0
|h N
|i 0
|k 1
|
| TYP |
|
|
|a Monograph
|
| 980 |
|
|
|a Mạng thư viện Đại học Đà Nẵng
|
