Interacting with clients and customers : a foot in the door /
Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy.
שמור ב:
| מחבר ראשי: | |
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| מחברים אחרים: | |
| פורמט: | ספר |
| שפה: | English |
| יצא לאור: |
Melbourne :
Addison Wesley Longman Australia,
1997.
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| נושאים: | |
| תגים: |
הוספת תג
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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| LEADER | 01174cam a2200361 i 4500 | ||
|---|---|---|---|
| 001 | 000047894 | ||
| 003 | 7588 | ||
| 005 | 20030312150528.0 | ||
| 008 | 010322|1997 vm 000 eng | ||
| 020 | |a 0582809215 | ||
| 040 | |a IRC |c IRC |d IRC | ||
| 041 | 0 | |a eng | |
| 082 | 1 | 4 | |a 658.812 |b HA-L |
| 100 | 1 | |a Hardman, Lee Sharon, |d 1954- | |
| 245 | 0 | 0 | |a Interacting with clients and customers : |b a foot in the door / |c Lee Hardman with Jillian Albrecht. |
| 260 | |a Melbourne : |b Addison Wesley Longman Australia, |c 1997. | ||
| 300 | |a vi, 91 p. : |b ill. ; |c 26cm. | ||
| 520 | 3 | |a Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy. | |
| 630 | 0 | 4 | |a Business. |
| 630 | 0 | 4 | |a Customer. |
| 650 | 0 | 4 | |a Business communication. |
| 650 | 0 | 4 | |a Customer relations. |
| 700 | 1 | |a Albrecht, Jillian. | |
| OWN | |a DUT | ||
| 999 | |a From the UDN01 | ||
| TYP | |a Monograph | ||
| TYP | |a Printed language | ||
| 980 | |a Mạng thư viện Đại học Đà Nẵng | ||