Interacting with clients and customers : a foot in the door /
Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Melbourne :
Addison Wesley Longman Australia,
1997.
|
| Schlagworte: | |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
|---|
| Zusammenfassung: | Interacting with Clients and Customers. Interpersonal skills-the basis of communication. Establishing the client relationship. Maintaining the client relationship. Writing the client service policy. |
|---|---|
| Beschreibung: | vi, 91 p. : ill. ; 26cm. |
| ISBN: | 0582809215 |