Communicating with customers /
This book is about: The service society; Non-verbal; Transactional analysis; Assertively communicationg with customers; ...
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| 1. autor: | |
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| Format: | Książka |
| Język: | English |
| Wydane: |
Milton, Qld. :
John Wiley and Sons,
1995.
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| Hasła przedmiotowe: | |
| Etykiety: |
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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| Streszczenie: | This book is about: The service society; Non-verbal; Transactional analysis; Assertively communicationg with customers; ... |
|---|---|
| Opis fizyczny: | v, 162 p. : ill. ; 28cm. |
| ISBN: | 0471335622 |