Communicating with customers /
This book is about: The service society; Non-verbal; Transactional analysis; Assertively communicationg with customers; ...
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| Главный автор: | |
|---|---|
| Формат: | |
| Язык: | English |
| Опубликовано: |
Milton, Qld. :
John Wiley and Sons,
1995.
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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| 041 | 0 | |a eng | |
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| 100 | 1 | |a Eunson, Baden. | |
| 245 | 0 | 0 | |a Communicating with customers / |c Baden Eunson. |
| 260 | |a Milton, Qld. : |b John Wiley and Sons, |c 1995. | ||
| 300 | |a v, 162 p. : |b ill. ; |c 28cm. | ||
| 520 | 3 | |a This book is about: The service society; Non-verbal; Transactional analysis; Assertively communicationg with customers; ... | |
| 630 | 0 | 4 | |a Communication. |
| 630 | 0 | 4 | |a Customer services. |
| 650 | 0 | 4 | |a Customer relations. |
| 650 | 0 | 4 | |a Customer services. |
| 650 | 0 | 4 | |a Communication. |
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| TYP | |a Printed language | ||
| 980 | |a Mạng thư viện Đại học Đà Nẵng | ||