Methods for measuring quality of libraries

Contents of material: Introduction. Marketing of library and information products and service. Quality concepts in libraries. Total quality management. Quality standards and libraries. Service quality. Library evaluation and performance measurement. Methods for collection of data. Methods for ana...

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Détails bibliographiques
Auteur principal: Bavakutty, M.
Format: Livre
Langue:Undetermined
Publié: Darya Ganj, New Delhi Ess Ess Publications 2005
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ