Measuring academic library performance : a practical approach

Content includes measures that are easy to use (and I have used many of them). It is comprehesive, covering everything from facilities use to user opinion. It provides examples, sample forms, calculation instructions, etc. Although it is focused on academic libraries, there are many effectiveness me...

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Auteur principal: Van House, Nancy A.
Format: Livre
Langue:Undetermined
Publié: Chicago American Library Association 1990
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ