English for customer care

"English for customer care" has been developed for people working in customer service who need a good level of English. You might be working in the sales or customers in a bank or hotel. Or perhaps you speak to customers on the telephone from a helpdesk or a call centre. In all of these si...

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书目详细资料
主要作者: Richey, Rosemary
格式: 图书
语言:Undetermined
出版: Oxford (New York) Oxford University Press 2007
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ