English for customer care

"English for customer care" has been developed for people working in customer service who need a good level of English. You might be working in the sales or customers in a bank or hotel. Or perhaps you speak to customers on the telephone from a helpdesk or a call centre. In all of these si...

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Detalles Bibliográficos
Autor principal: Richey, Rosemary
Formato: Libro
Lenguaje:Undetermined
Publicado: Oxford (New York) Oxford University Press 2007
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