Management for quality in high technology enterprises

The book explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business. Momentous external and in...

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Autor principal: Fasser, Yefim
Format: Llibre
Idioma:Undetermined
Publicat: New York, NY Wiley-Interscience 2002
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