Management for quality in high technology enterprises

The book explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business. Momentous external and in...

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Auteur principal: Fasser, Yefim
Format: Livre
Langue:Undetermined
Publié: New York, NY Wiley-Interscience 2002
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
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Résumé:The book explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business. Momentous external and internal changes to technology enterprises demand new management procedures. Drawing on their considerable experience as leaders in a high-technology corporation, The authors show managers how to succeed in a shifting playing field. The book is devided into five parts, comprising twenty chapters. The authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from this book