Performance scorecards : Measuring the right things in the real world

Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and...

Full description

Saved in:
Bibliographic Details
Main Author: Chang, Richard Y.
Format: Book
Language:Undetermined
Published: San Francisco Jossey-Bass Publishers 2000
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ
LEADER 01404nam a2200229Ia 4500
001 CTU_157038
008 210402s9999 xx 000 0 und d
020 |c 42 
082 |a 658.50028 
082 |b C456 
100 |a Chang, Richard Y. 
245 0 |a Performance scorecards : 
245 0 |b Measuring the right things in the real world 
245 0 |c Richard Y. Chang, Mark W. Morgan 
260 |a San Francisco 
260 |b Jossey-Bass Publishers 
260 |c 2000 
520 |a Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp's use of the scorecards, Chang and Morgan show readers exactly how the process works. 
650 |a Organizational effectiveness,Performance technology 
650 |x Measurement 
904 |i Giang 
980 |a Trung tâm Học liệu Trường Đại học Cần Thơ