Essentials of business process outsourcing

This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. Written in a user friendly style that allows senior level financial executives to get a solid...

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Detalhes bibliográficos
Autor principal: Duening, Thomas N.
Formato: Livro
Idioma:Undetermined
Publicado em: Hoboken, N.J. John Wiley & Sons 2005
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Cần Thơ
Descrição
Resumo:This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. Shows managers how a BPO strategy can save the company money and create jobs domestically.