Measure what matters to customers : using key predictive indicators

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

Saved in:
Bibliographic Details
Main Author: Baker, Ronald J
Format: Book
Language:Undetermined
Published: Hoboken, N.J. Wiley 2006
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
Institutions: Trung tâm Học liệu Trường Đại học Cần Thơ

Similar Items