Measure what matters to customers :

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Measure what matters to customers : using key predictive indicators

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

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Détails bibliographiques
Auteur principal:	Baker, Ronald J
Format:	Livre
Langue:	Undetermined
Publié:	Hoboken, N.J. Wiley 2006
Sujets:	Intellectual capital,Knowledge management,Success in business,Năng lực trí tuệ vốn có,Quản lý tri thức,Sự thành công trong kinh doanh
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Thư viện lưu trữ:	Trung tâm Học liệu Trường Đại học Cần Thơ

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