English for customer care

"English for customer care" has been developed for people working in customer service who need a good level of English. You might be working in the sales or customers in a bank or hotel. Or perhaps you speak to customers on the telephone from a helpdesk or a call centre. In all of these si...

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Bibliographic Details
Main Author:	Richey, Rosemary
Format:	Book
Language:	Undetermined
Published:	Oxford (New York) Oxford University Press 2007
Subjects:	English language,English language,English language,Anh ngữ thương mại,Tiếng Anh thực hành Study and teaching,Business English
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