Anticipate : Knowing what your customers need before they do
This book provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the...
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| Formato: | Libro |
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Hoboken, N.J.
John Wiley & Sons
2013
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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