Customer experience for dummies
A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies help...
Đã lưu trong:
| Tác giả chính: | |
|---|---|
| Định dạng: | Sách |
| Ngôn ngữ: | Undetermined |
| Được phát hành: |
Hoboken, N.J.
John Wiley & Sons
2015
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| Những chủ đề: | |
| Các nhãn: |
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
|---|
| LEADER | 01154nam a2200205Ia 4500 | ||
|---|---|---|---|
| 001 | CTU_216536 | ||
| 008 | 210402s9999 xx 000 0 und d | ||
| 020 | |c 8.99 | ||
| 082 | |a 658.812 | ||
| 082 | |b B261 | ||
| 100 | |a Barnes, Roy | ||
| 245 | 0 | |a Customer experience for dummies | |
| 245 | 0 | |c Roy Barnes and Bob Kelleher | |
| 260 | |a Hoboken, N.J. | ||
| 260 | |b John Wiley & Sons | ||
| 260 | |c 2015 | ||
| 520 | |a A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. | ||
| 650 | |a Customer relations,Relationship marketing,Dịch vụ khách hàng,Mối quan hệ khách hàng,Quan hệ tiếp thị,Customer services | ||
| 904 | |i Qhieu | ||
| 980 | |a Trung tâm Học liệu Trường Đại học Cần Thơ | ||