Difficult conversations : Craft a clear message, manage emotions, focus on a solution
This book offers advice on communicating in a way that's constructive, not combative
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| Format: | Book |
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| Language: | Undetermined |
| Published: |
Boston, Massachusetts
Harvard Business Review Press
2016
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| Institutions: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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