Thinking about quality : progress, wisdom, and Deming philosophy
On balance, this book succeeds in condensing a fair amount of contemporary thinking on quality. The words of the authors, a former journalist and a producer at NBC News, are telling: "Originally, we had intended this book to be more about the Baldrige Award and less about the Deming method, but...
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| Format: | Livre |
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New York
Times Books/Random House
1994
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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